US Budget Office Lacks Strategy for Website Tracking

The US Office of Management and Budget (OMB) lacks a strategic plan to manage a website that was intended to reveal whether government agencies effectively use taxpayer dollars, the General Accountability Office (GAO) said in a report on Tuesday.

WASHINGTON (Sputnik) — In particular, GAO identified several areas where OMB is not fully meeting priority and cross-agency public reporting requirements.

"Specifically, OMB does not have a customer outreach strategy that incorporates, as appropriate, information about how OMB intends to (1) inform users of changes on Performance.gov, (2) use social media as a method of communication, and (3) use mobile devices and applications," the report stated.

OMB responded to the audit in February 2016 by saying they had hired a digital services director to develop a strategic plan and manage the website's long-term development.

Without a strategic plan, OMB will not know the resources it needs or the steps to take to meet requirements, and to ensure the site provides useful information to the public, the GAO report explained.